Excellent care. Dr. Knapp is very knowledgeable and was understanding and compassionate.

Professional

Dr. Francis and his staff make one feel like they are important to them and their business. They strive to do their best and provide excellent care for their patients. I always feel welcome there. Thank you Francis Audiology for all you do for me.

Excellent from the beginning, many years ago. I have no complaints!

Best ever!

Spent considerable time with me explaining hearing tests, and making sure I was fitted properly with a hearing device. Very knowledgeable in her profession. She and the office team are very flexible with scheduling. Highly recommend!

Thorough hearing check Learned that as I age it is not my hearing which has decreases. it’s my processing. Dr Francis was very professional, informative, and kind.

Pleasant, convenient, competent.

My appointment was several years ago, but the experience was very professional and positive.

I've had some technical difficulties with the hearing aids, but the support and interactions with the staff are excellent.

I have always been very pleased with my experiences at Francis Audiology. Everyone at Francis Audiology has always been professional, competent, and friendly.

I liked their openness on how the hearing aid will work or not. Appreciated their honesty.

Very pleasant and nice.

Doctor Francis was very helpful and listened to what we had to say and he seemed to be willing to do what we needed. It was just a positive experience and we had confidence in him!

Very thorough, very knowledgeable. It was the best evaluation I have ever received. He spent an hour and 45 minutes with me. He was an excellent doctor of audiology and the end result was I bought a hearing aid.

They were very cooperative and helpful, very good, excellent, highly recommend them.

Dr Francis helped me more in one month than anyone has been able to in the past two and a half years searching for help with my unique hearing loss. I feel better, I hear better, and it is reassuring to know that I can return to such a honest and dependable practice. I highly recommend Dr. Francis (and staff) to anyone with hearing loss and/or tinnitus.

It's nice to have a trusted colleague I can turn to. As a fellow Audiologist in Pittsburgh, I recommend Dr. Francis to my patients that move further north and can no longer make the drive to see me. I know that he will care for them the way I would and that he uses the best of technology to professionally fit and verify hearing devices and diagnose hearing disorders. I can't say enough good things about my friend.

I want to thank Dr. Francis for being on the ball and noticing a red flag. By doing so he sent me to a specialist who then found out that I have something called Meningioma.

I have been wearing hearing aids for approximately 40 years and have known Dr. Francis since I was a kid. I highly recommend him and his staff at his practice. He is very knowledgeable and professional in helping patients overcome their hearing difficulties. I will continue to use him exclusively.