I liked their openness on how the hearing aid will work or not. Appreciated their honesty.
Doctor Francis was very helpful and listened to what we had to say and he seemed to be willing to do what we needed. It was just a positive experience and we had confidence in him!
Very thorough, very knowledgeable. It was the best evaluation I have ever received. He spent an hour and 45 minutes with me. He was an excellent doctor of audiology and the end result was I bought a hearing aid.
They were very cooperative and helpful, very good, excellent, highly recommend them.
Dr Francis helped me more in one month than anyone has been able to in the past two and a half years searching for help with my unique hearing loss. I feel better, I hear better, and it is reassuring to know that I can return to such a honest and dependable practice. I highly recommend Dr. Francis (and staff) to anyone with hearing loss and/or tinnitus.
It's nice to have a trusted colleague I can turn to. As a fellow Audiologist in Pittsburgh, I recommend Dr. Francis to my patients that move further north and can no longer make the drive to see me. I know that he will care for them the way I would and that he uses the best of technology to professionally fit and verify hearing devices and diagnose hearing disorders. I can't say enough good things about my friend.
I want to thank Dr. Francis for being on the ball and noticing a red flag. By doing so he sent me to a specialist who then found out that I have something called Meningioma.
I have been wearing hearing aids for approximately 40 years and have known Dr. Francis since I was a kid. I highly recommend him and his staff at his practice. He is very knowledgeable and professional in helping patients overcome their hearing difficulties. I will continue to use him exclusively.