Top Ten Reasons Why Our Patients Love Us
Over the past 25 years of service, Francis Audiology Associates has been instrumental in helping patients choose hearing aids, and providing rehabilitative and preventative counseling at the highest level of attention and care.
Pittsburgh's Best Audiologist and Hearing Aid Center
Recognizing the practice’s commitment to excellence, Francis Audiology was awarded the Gold Award Winner as the Best Audiologist and Hearing Aid Center by the Cranberry Eagle Community Choice Awards from 2013 to 2018.
#1: We Believe an Educated Patient is a Satisfied Patient.
Your satisfaction with the hearing solution we recommend for you is of utmost importance to us. We know that the more you understand about your level of hearing loss and the solutions that are available to you, the greater the chances are that you will be completely satisfied with your investment in better hearing. That is why our website features an online, interactive educational video that was created to give you all the answers you need to make an informed buying decision.
#2: After your evaluation, it may be determined that medical intervention is necessary. Under these circumstances, we will refer you to the most appropriate medical professional in your area.
Our staff is well-trained and certified in Audiology and Hearing Aids. We refer to local physicians and specialists if you are in need of medical intervention.
#3: Comprehensive testing ensures we understand your unique level of hearing loss.
Our staff of licensed Audiologists is skilled at performing diagnostic examinations that are thorough, precise and accurate...allowing us to recommend the best solutions to help optimize your ability to hear.
#4: We help you choose the most appropriate technology for your hearing needs.
Choosing a level of technology is a critical aspect of selecting an appropriate hearing aid. This ensures that you do not purchase more hearing aid than you need or less hearing aid that your hearing needs require.
#5: Exact fittings and programming.
All of our hearing aid fittings are verified using objective measures. A tiny microphone is placed in your ear and we measure the performance of your hearing aid when it is in your ear.
Our professionals are skilled at fitting and programming hearing aids based on your hearing evaluation and probe microphone measurements. The most advanced fitting methods and equipment are used to make sure you hear with maximum clarity your ear allows. Even the most high priced hearing aids will disappoint if they are not programmed using this type of verification.
#6: Exceptional Follow-Up Care Gives You Ongoing, Personalized Customer Service
Your relationship with us continues well beyond the time of your initial fitting. Your follow-up care includes ongoing office visits to make certain your hearing aids continue to work as they should.
#7: We Absolutely Love What We Do!
We love helping people re-connect with those they love with better hearing. Your experience in our offices is very important to us. This isn't work for us, it is a passion.
#8: We Offer One-Stop Shopping for Your Convenience
For your convenience we offer a full line-up of assistive listening devices, batteries and other hearing accessories.
#9: Comprehensive "Clean & Check" services keep your hearing instruments performing like new.
We will teach you how to care for your hearing devices at the time of your initial fitting, but feel free to visit us any time for a complete and thorough cleaning of your hearing instruments.
#10: We Service and Repair Hearing Instruments
We can service and repair your hearing instruments in our office often on a day’s notice. If your hearing device ultimately needs to be sent out for repair, we will be glad to expedite that service for you.